OASIS Health Center
Product:
Oasis health center is a non-profit Organization based out of Charlotte,NC. There goal is to create guide tools to help their community while also making those tools accessible.
Duration Time
April 2023-May2023
Challenge
Center of disease control and prevention state that only 13.2% between the age 18-44, and â…“ of america can’t afford. The strategy of Oasis’ team identify the gap and try to find the Solution.
The Goal
To create that give a mobile App and Responsive Web that grant affordable accessible mental health resources to all the resident in the community.
My Role:
Responsibilities
UX Designer leading the app and responsive website from concept to delivery.
Conducting interviews, paper and digital
wireframing, low and high-fidelity prototyping,
conducting usability studies, accounting for
accessibility, iterating on designs, determining
information architecture, and responsive
Research Summary
The first half of my research was quantitative research with Center of disease control and prevention on mental health where required my data. With that I develop research question, which I used to conduct user interview. Most Participant reported that they don’t know where to find or afford the mental health or any resource in their community. With the feedback I found that most User want to be more involved in their mental health if they have access to the resource and affordable as well.
Personas
Problem Statement
​
Sam is a Resident Assistant who needs an app/website that help make mental health resource accessible because he want to help his freshmen resident transition to college life.
Problem Statement
Jacque is a Director of a homeless shelter who needs an app that help to bring awareness and resource to mental health because mental health resources is not accessible to the people at his shelter.
Competitive Audit
An audit of a few competitor's products provided direction on gap sand opportunities
to address with the Oasis App.
Lo-fi Prototype
To prepare for usability study, I create low-fidelity prototype that connects user flow to reaching different mental health resource. (support groups, articles, and therapist ).
HI-FI Prototype
The high-fidelity prototype
followed the same user flow as
the low-fidelity prototype,
including design changes made
after the usability study.
Sitemap
After finishing Oasis App. I started designing the sitemap for the responsive website. I created this Information architect so all my screen sides cohesive
Responsive Web
The designs for screen
size variation included tablet, and desktop. I optimized the designs to fit specific user needs of each device and screen size
Mobile
Tablet
Website
Take aways
Impact:
User shared that this very versatile resource to people needs. “This app gave me access to resource that I didn’t even know we had.”
What I Learned:
I know mental health is a big hot topic today. After doing the research learning that people who don’t always have access to the resource. Going through process allow me appreciate create a product that affect the community
Next Step
Conducting research to see how successful the app reach its goal of making mental health accessible
Creating a new users flow on adding events on the calendar
Create a marketing campaign to push the app to the community