Scrambled.
Product:
"Scrambled." is a Point Of Sale (POS) Tech company who create systems that help restaurant owners better track inventory, makes orders, and create profit.
Duration:
Dec.2022-Feb2023
Challenges:
The restaurant industry was having trouble keeping track of inventory. They ordering way to much product that they can use. Which cause waste to go up. The restaurant industry need a way to track inventory and help Eliminate waste.
ROLE:
UX Designer leading the app and responsive website from concept to delivery.
Goals:
To create a POS System in which business to keep track of their inventory, a way to order their products, and a way mange waste. In addition, of helping business owners to keep track of their profits.
Responsibility
Conducting interviews, paper and digital
wireframing, low and high-fidelity prototyping,
conducting usability studies, accounting for
accessibility, iterating on designs, determining
information architecture, and responsive
User Research: Summary
During this project I did Qualitative research. This Includes competitive studies, interview, and Usability studies. Prior to the research I felt creating the system would be easy. However, After conducting research keeping track of inventory is a huge problem in industry. I had think of a system in which can help business keep track of the inventory in house while creating a streamline ordering process. In addition, have the ability to track their waste
User Pain Point
1
2
3
Keep track of multiple product expiration dates at once.
Having trouble ordering the correct amount of product and knowing when to order the product.
Having trouble managing waste and tracking profit.
User Persona
Problem statement:
Dax is a Bread store Owner
who needs way to track how much bread are being sold
because there are a lot of bread been thrown away at the end of the day.
Problem statement:
Megan is a BOH Manager who need Effective And more efficient way to keep track of the inventory
because She been seeing a decrease of profit in the french restaurant!
User Journey Map
Lo-Fi Prototype
The primary user flow is ordering products, adding to inventory and checking report audits
HI-FI Prototype
Hi-FI Prototype
The first flow of the high fidelity prototype is the connects the quick order function. This connects quick orders and the dangerously low function to the ordering process
The Second flow of the high-fidelity prototype connects the inventory page to the update inventory process and the ordering process system
The Third flow high-fidelity prototype connects the ordering menu to the ordering process
The fourth flow for the high-fidelity connects the report audits and all the report
Take Aways:
Impact:
The POS system will impact how restaurant keep up with inventory and ordering
“This Pos system real simple real easy to use
What I learned:
II learn your first idea is not always the best idea. Through all the research and peer review the diffe iteration. Really help me create the best product.
Next Steps:
Do another around usability study to make sure the restaurants needs are met.
1
Do more research about automate ordering.Because that a P2 from the last peer study.
2
Do more research to find any new area we can address.